Wednesday, October 20, 2010

Facebook, Facebook, Facebook ! !

     Ever since last March I have been in a struggle to get control of an alternative e-mail address that I only use on public computers. I have had this account since before I ever owned a P.C. so that I could send e-mails from internet cafes, Kinkos and public access computers- such as at the public libraries. For over a decade it has been useful to deal with e-mails from this address relieving me from having to deal with it in my daily e-mail flow. This year that all changed when I tried to start a Facebook page with that e-mail address and because Facebook wouldn't DL any jpg, tiff or GIF photo I just gave up during that process and didn't continue.
     Shortly thereafter, when I would use the e-mail address I started seeing strange e-mails in Turkish. Luckily I didn't just delete them or I wouldn't have been onto what was happening later on. It turns out that some Facebook adherent using the name Kaan Toprak- which I've since found out is a rather common name akin to John Smith- seized the chance to use my e-mail address by using Spyware to hack the password and gain access. Once I figured out what was going on I changed the password on it twice and basically locked him out. When hotmail upgraded recently I was able to see sleezy female messenger requests for friendship and deleted about 30 women off the list and I changed the settings so it couldn't be used like that anymore. I had him locked out but when I checked to see if I could proceed with the Facebook account (this was on a hunch- I had decided against having it) I found out he was still using the e-mail address on Facebook even though I had locked him out. Because he was using it I couldn't proceed or finish the Facebook account. I am so glad I didn't use my primary e-mail.
     I contacted the Hotmail team by phone to find out how to report this illegal use of my e-mail address to Facebook and during the process of reporting I was advised to report it by e-mail to abuse. After reporting it to them they immediately put a block on the e-mail address even though I told them I had gained control of the account myself. They have been bungling on this account ever since by putting me through a validation process that I shouldn't have had to do. After the validation process which I passed  I changed the password yet again because you have to and then later I could not access it again because either the Hotmail team put another block on it or this Turk has been trying to hack the password again. Not only is Kaan locked out but I am as well. As long as he keeps trying to use this e-mail I will have to keep struggling to get control over this e-mail address. How's that for a vicious circle ?
     I have tried numerous times to get the Hotmail team to understand that Facebook cannot be reached and that the problem lies with them since they obviously don't check to see if someone's use of an e-mail address is legitimate or not. Facebook cannot be dealt with unless you have an account. I checked their issues page on this topic and there are countless people on there who have had their e-mail and Facebook blogs stolen and their only solution is to make them use yet another e-mail address to even have a Facebook account.
     Why doesn't Facebook have a contact phone number ? Well, only Zuckerman can answer that and I wish he would since every legitimate web site originating in the USA has to have one. If you are wondering why I didn't join you at Facebook now you know the reason. What would you do ? Play this stupid game ? Not on your life. If you have a Facebook account do me a favor- send Zuckerman an e-mail (yes, you can do that !) and ask him why no one can call his web site to complain and why there isn't a validation process for the use of e-mails. Blogspot has one, MSN has one... why doesn't he ?
Fuming !
The Castle Lady

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